Have a failed Sign up - What do I do?
From GPP Forum
Posted: Mon Jul 30, 2007 11:00 pm
Post subject: IMPORTANT: Have a failed Sign up - What do I do?
Poster: Neverland
Hello, you brave GPP fighters!
As many members might have noticed, quite some sign up cycles failed recently. This has to do with the heavy dDOS attacks from external onto our website.
While we are definitely working on that, we want to show you exactly what you can do.
If you have a problem signing someone up in GPP, because for example the form closes before you are done with the registration, or a connection failure occurs, then do not worry.
Relax, cool down. Everything will come out alright – one or the other way.
You have 2 possibilities and please apply them in this sequence here given to you:
Once you have made the e-bullion payment successfully and you have a payment ID, you can still do something.
A. When the Signup failed, BEFORE you immediately write an e-mail to the support, please do the following first:
1. Leave the sign up mask and go back to the original sign up page. Either click on sign up in the menue, or leave the website fully and then go back onto our Website, and then go on sign up. Makes no real difference.
2. Scroll to the bottom of the sign up page and then click on [paid], right behind “E-Bullion”
3. A new window opens up and you then enter the payment ID, and click on verify.
4. In very many cases the system then recognizes the payment ID and lets you then re-start the registration and then all is fine.
Actually very simple, isn´t it? I had a lot of cases where this worked out and my new members were happy that they were IN.
B. If however this didn´t work, which of course can also happen, THEN you will have to write an E-Mail to support@globalpensionplan.net
Don´t tell us long stories! We know this can happen and we are prepared to handle. BUT we need all the relevant data.
So here is how the e-mail should look like:
******************
To: support@globalpensionplan.net
From: your@email.com
Subject: Sign-Up Failed
Dear Stella,
Had a failed sign up cycle. Can you please help me on that.
Here are the data:
Transaction ID:
Name:
(of the person you wanted to sign up, NOT your name, of course)
Username:
Password:
Date of Birth:
E-Mail Address:
Referral Code
( = Username of the sponsor of that person, )
Thank you very much for your help.
********************
That is all!!! No more, no less. With these data we can then
1. Verify that the payment was received by us
2. Manually sign up the person for you.
And please – write this e-mail only once and please - be patient. We will work through every single e-mail, but it might take some time. And DO NOT then all of a sudden decide to sign up this person after you reported the cycle to us. This would then create even more confusion as you hopefully can imagine. Lets work together as a team with responsible team players.
Once the Sign up is done on our side, you will then receive an E-Mail that the membership has been created.
Should something had to be changed in regards to Username, as that one you gave us might already exist amongst our members, you will of course be informed about that change.
-.-.-.-.-.-.-.-.-.-.-.-.-
Please pass this above Information along in your downline. I am sure it will help many times to save us unnecessary extra work and extra nerves. It is in your interest and in the interest of the new member to try A before you jump onto B.
Hope this will help a little bit to keep the traffic low and also effective.
All the best,
neverland
Link from:
http://globalpensionplan.tk/board/index.php?topic=7.msg7#msg7
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